A+ Roofing and Home Remodeling

1. There will be trucks unloading materials to your home very soon. Please notify your Claims Specialist immediately to check the materials delivered.
2. 
   PLEASE KEEP CHILDREN AND PETS AWAY FROM THE WORK AREA.
3. 
   Please remove all loose items from shelves and walls. Hammering may cause vibrations that may shake items and cause damage.
4. 
   Please remove all items from around your house where roofing debris or bundles of shingles might fall. Some items that may require your attention are patio/pool furniture, potted plants, gardening equipment, grills, etc.
5. 
   We will need access to your driveway to load debris and do cleanup work. Please park your cars, motorcycles, bicycles, boats, etc. away from the driveway.
6. 
   Please be prepared for the noise! There will be constant hammering for the duration of the project. You may want to plan some time away from the house while the job is in progress.
7. 
   Occasionally, power tools are needed to cut decking, install shingles, etc. If no external outlet is available, a power source supplied during the day(s) of installation would be appreciated.
8. 
   Nails that fall from the roof during the job will be picked up with a magnetic nail roller. We will make every effort to pick up the nails. Please be advised however, that a few nail hidden in the grass or shrubbery may remain.
9. 
   Satellite dishes must be removed and reinstalled when your roof is being replaced. Please be advised that sometimes reception may not be restored when your roof is complete. It is the customer’s responsibility to coordinate arrangements with an appropriate service provider.
10. 
    We try to take every precaution to protect your flowers, plants, trees, and shrubs. However, at times, due to the layout of the landscape or steepness of the roof, some leaves or bloom may be knocked off from falling debris.
11. 
    Precautions are taken care to prevent gutter damage. However, there are instances when damage to gutter is unavoidable, especially on very steep roofs or roofs that are completely surrounded by gutters.
12. 
    For each day it rains, work on your house will be delayed. To avoid exposing your home to inclement weather during the construction process, our crews do not tear off more than they can replace in one day.
13. 
    A+ Home remodeling Co., Inc. will take every precaution to make this project run smoothly with the least amount of inconvenience for you and your family as possible.

We thank you in advance for your patience and understanding!

AVOIDING HOME REPAIR FRAUD

Please use extreme caution when confronted with the following warning signs of a potential scam:

1. Door-to-door sales persons with no local connections who offer to do home repair work for substantially less than the market price.

2. Solicitations for repair work from a company that lists only a telephone number or a post office box number to contact, particularly if it is an out-of-state company.

3. Contractors who fail to provide customers references when requested.

4. Persons who offer to inspect your home for free. Do not admit anyone into your home unless he or she can present authentic identification establishing his or her business status. When in doubt, do not hesitate to call the worker’s employer to verify his or her identity.

5. Contractors who demand cash payment for a job or ask you to make a check payable to a person other than the owner or company name.

6. Offers from a contractor to drive you to the bank to withdraw funds to pay for the work.

CONTRACT TIPS

1. Get all estimates in writing.

2. Do not be induced into signing a contract by high-pressure sales tactics.

3. Never sign a contract with blank spaces or one you do not fully understand. If you are taking out a loan to finance the work, do not sign the contract before your lender approves the loan.

4. Remember, you have three business days from the time you sign your contract to cancel any contract if the sale is made at your home. The contractor cannot deprive you of this right by initiating work, selling your contract to a lender, or any other tactic.

5. If the contractor does business under a name other than the contractor’s real name, the business must either be incorporated or registered under the Assumed Business Name Act. Check with the Secretary of State to see if the business is incorporated or with the county clerk to see if the business has registered under the Assumed Business Name Act.

6. Check with local and county units of government to determine if  permits or inspections are required.

7. Determine whether the contractor will guarantee his or her work and products.

8. Determine whether the contractor has the proper insurance.

9. Do not sign a certificate of completion or make final payment until the work is done to your satisfaction.

10. Remember, you should know who provides supplies and labor for any work performed on your home. Suppliers and subcontractors have a right to file a lien against your property if the general contractor fails to pay them. To protect your property, request lien waivers from the general contractor.

BASIC TERMS TO BE INCLUDED IN A CONTRACT

• Contractor’s full name, address, and telephone number. Illinois law requires that persons selling home repair and improvement services provide their customers with notice of any change to their business name or address that comes about prior to the agreed dates for beginning or completing the work.

• A description of the work to be performed.

• Total cost of work to be performed.

• Schedule and method of payment, including down payment, subsequent payments, and final payment.

Attorney General’s Consumer Fraud Hotlines

Springfield: 1-800-243-0618; TTY: 1-877-844-5461

Chicago: 1-800-386-5438; TTY: 1-800-964-3013

Carbondale: 1-800-243-0607; TTY: 1-877-675-9339

www.IllinoisAttorneyGeneral.gov

Download Consumer Rights Brochure